Operational resilience has become a strategic imperative for the insurance industry as firms navigate increasingly complex regulatory environments, evolving customer expectations, and intensifying digital transformation. Internal control systems serve as the foundational mechanisms for ensuring risk mitigation, process integrity, and continuity of operations, yet the industry lacks a unified conceptual framework that integrates resilience principles with internal control design. This paper proposes a comprehensive model that synthesizes governance structures, technological enablers, risk intelligence, and adaptive capacities required for resilient operations. Drawing on multidisciplinary research in risk management, enterprise resilience, actuarial science, and organizational systems theory, the study constructs a conceptual framework to guide insurers in developing internal controls that enhance robustness, responsiveness, and recoverability. The methodology employs a synthesizing analytical design rooted in thematic literature mapping and conceptual modeling processes. The findings provide structured insights into control environment architecture, resilience indicators, and performance linkages, offering actionable directions for researchers and practitioners seeking to strengthen internal control systems for resilience-driven insurance operations.