Abstract

The integration of Human Resource Management (HRM) and Artificial Intelligence (AI) is poised to reshape the modern workplace by streamlining processes and enhancing decision-making. The adoption of AI in HRM presents unique opportunities to improve organizational efficiency, automate routine tasks, and optimize strategic workforce management. This study goes beyond the technical capabilities of AI to explore the ethical, strategic, and human dimensions of its adoption in HRM. Through qualitative research, including guided and semi-structured interviews with HR professionals from diverse industries and universities, the study investigates both the opportunities and challenges of AI integration. Findings reveal AI’s growing influence on key HR functions such as recruitment, performance evaluation, and employee development. However, the research also emphasizes critical concerns, including ethical implications, data privacy, cybersecurity, and the need for a digitally competent workforce. The study underscores the importance of a balanced approach—one that harmonizes technological innovation with human-centered values—to ensure that AI adoption in HRM remains both effective and ethically responsible. Strategic collaboration among HR practitioners, data scientists, and AI experts is essential to navigate this evolving landscape and to maximize the benefits of AI without compromising human agency.