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     2026:5/3

International Journal of Management and Organizational Research

ISSN: (Print) | 2583-6641 (Online) | Impact Factor: 8.56 | Open Access

The Influence of Organizational Support and Workload on Nurses' Job Satisfaction at Pamanukan Medical Center Hospital

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Abstract

Organizational support and workload are key factors that reflect the level of job satisfaction among nurses. A supportive work environment and well-managed workload can enhance nurses’ well-being in carrying out their duties. However, an imbalance between these two aspects may negatively affect job satisfaction. This study aims to identify and analyze the influence of organizational support and workload on nurses’ job satisfaction at Pamanukan Medical Center Hospital. A descriptive quantitative and verification approach was employed, with questionnaires used as the data collection instrument. The population in this study consisted of all nurses working at Pamanukan Medical Center Hospital, totaling 90 individuals. Data analysis techniques included descriptive statistical tabulation, multiple linear regression analysis, and determination coefficient analysis. The results of the study indicate that: (1) Organizational support at Pamanukan Medical Center Hospital is categorized as "Moderate"; (2) The nurses' workload is classified as "Heavy"; (3) Nurses' job satisfaction is rated as "Moderate"; and (4) Organizational support and workload, both jointly and individually, have a significant impact on job satisfaction. These two variables contribute 93.7% to job satisfaction, while the remaining 6.3% is influenced by other factors not examined in this study. In conclusion, organizational support and workload are essential components in enhancing nurses’ job satisfaction. Providing strong organizational support and managing workload effectively can significantly improve nurses’ job satisfaction at Pamanukan Medical Center Hospital.

How to Cite This Article

Putri Intan Setya Sari, Tasya Aspiranti, Titik Respati (2025). The Influence of Organizational Support and Workload on Nurses' Job Satisfaction at Pamanukan Medical Center Hospital . International Journal of Management and Organizational Research (IJMOR), 4(3), 115-123. DOI: https://doi.org/10.54660/IJMOR.2025.4.3.115-123

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